Recall Sent Messages
The next time you mistakenly click “send” on an Outlook email, take comfort in knowing you can recall an unread sent message if you need to.
Note: Message recall is only available if both you and the recipient have a Microsoft 365 or Microsoft Exchange email account within the same organization. You cannot cancel an email sent through Outlook on the web, nor can you recall a message that’s already been read.
Here’s how to cancel sent emails:
- Choose the message you wish to recall in your Sent Items folder.
- Double-click to open the message.
- In the Message tab, select Actions > Recall This Message, then Delete unread copies of this message. You may also select Delete unread copies and replace with a new message if you wish to send a corrected email.